At At Home Senior Concierge ("we," or "us"), we value the privacy of individuals who visit our website and use our services (collectively, our "Services"). This Privacy Notice explains how we collect, use, and share the personal information of visitors to our website and clients who use our services ("you," or "your"). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.

Personal information is information that identifies or could be used to identify a specific person. Personal information does not include de-identified information (anonymized or pseudonymized) or aggregated information derived from personal information.

We may collect a variety of personal information and other information about you from various sources, as described below.

Contact Information. When you contact us through our website contact form, by phone, or email to inquire about our services, we may collect your name, email address, phone number, and/or mailing address so we can respond to your inquiry and provide information about our concierge services.

Service Consultation. When you schedule a consultation or request our concierge services, we may collect additional information such as your address, emergency contact information, specific care needs, preferences, and other details necessary to provide personalized senior concierge services.

Communications. We may store the contents of any message, email, or phone conversation you have with us, as well as any information you provide through our contact forms or during service consultations.

Referral Information. If family members or caregivers contact us on your behalf, we may collect their contact information and relationship to you, along with any relevant information they provide about your needs and preferences.